Order Cancellation Policy

You can cancel your order within 12 hours after making a purchase for a full refund. Please note that once this 2-hour window passes, your custom order automatically enters our production line and cannot be canceled, modified, or refunded.

To submit a cancellation request within the 12-hour window, please provide the details below and send them to our support email: support@giftsgreat.shop

Order ID:

Email (or Phone number) used to make the order:

Reason: Please tell us why you want to cancel your order. We always listen to your feedback to improve our products and service. Please note that your reason will not affect our refund approval decision as long as the request is submitted within 12 hours.